Privacy policy

Last Updated: January 30, 2026

Introduction

Bite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Bite.

Information We Collect

To provide our food, grocery, and delivery services, we collect the following:

  • Personal Identity: Name, email address, and phone number.
  • Location Data: We collect "Fine" and "Coarse" location data even when the app is in the background to track deliveries and show nearby stores.
  • Payment Information: Processed securely through third-party gateways; we do not store full card details.
  • Device Information: IP address, device type, and operating system.

How We Use Your Information

  • To process and deliver your orders.
  • To provide customer support and record voice instructions if enabled.
  • To improve our services and app performance (via Firebase Crashlytics).
  • To send order updates and promotional notifications.

Third-Party Services

We share information with:

  • Delivery Partners: Your name, address, and phone number for delivery purposes.
  • Payment Processors: To facilitate transactions.
  • Analytics & Messaging: Google Firebase and Apple Push Notification service.

Your Rights

  • Access & Correction: You can update your profile within the app.
  • Account Deletion: You may request account deletion at any time via the app settings or by contacting support@eshtry.site.

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